FAQ & Getting Started

Are there additional discounts?

We offer additional discounts on bulk orders. If you believe your order deserves a discount, send us an email ( info@theprintyouneed.com ) and we'll see what we can do!

What is your turn around time?

Between 2-3 weeks after payment and design confirmation

What is our return policy?

All custom made products are non-refundable. Please email our customer support (info@theprintyouneed.com) for additional help regarding your purchase.

Where are we located?

We are located in Ontario, Canada. We are strictly an online location and do not have a physical address. Depending on your order, it may be shipped internationally.

What is our MOQ?

MOQ of 1, this means you can order just ONE customized product!

How can you contact us?

Contact us at info@theprintyouneed.com

Where can you send your designs?

Email us your designs to info@theprintyouneed.com

Do you need help with designing?

If you require additional help with designing, do not hesitate to contact us for our designers. Please email us at info@theprintyouneed.com